Privacy policy website privacy policy

Personal Data Privacy Policy

ARTS Energy ensures respect for the privacy of its interlocutors and makes every effort to ensure the confidentiality of the personal information communicated to it.

This Policy provides information on the conditions under which ARTS Energy collects, processes, stores and deletes personal data in accordance with the new General Data Protection Regulation (GDPR) which entered into force on May 25, 2018 within the European Union. (EU).

Personal data collected

Personal data corresponds to any information directly or indirectly identifying a natural person: first and last name, address, email, telephone number, photograph, date of birth, IP address, CV, etc.

ARTS Energy does not collect any unnecessary personal data. The data collected is processed in accordance with this policy and in compliance with legal and contractual obligations.

Personal data may be collected:

  • When you contact us
  • When you browse, inquire or interact on our website
  • When you benefit from ARTS Energy services
  • When you provide services to ARTS Energy

Use of personal data collected

ARTS Energy takes respect for life very seriously private. We do not disclose, share or sell personal information unless required by law or regulation.

We process the personal data collected for the following purposes:

  • Manage relationships with our customers, prospects and suppliers
  • Manage the relationship with our employees and recruitment candidates
  • Providing services to our customers (contracts)
  • Develop our activities and our service offerings (marketing)
  • Respond to requests from administrative and judicial authorities

We keep the personal data processed for the period strictly necessary to pursue the purposes for which these data were collected.

Data Security and Integrity

Our contractual relationships with our customers as well as banking regulations require us to ensure a high level of security and confidentiality of the personal data that we may be required to process.

Procedures covering data protection, confidentiality and security have been defined and implemented within ARTS Energy. These measures are regularly reviewed and updated to ensure that the data transmitted to us is appropriately protected.

ARTS Energy takes, in view of the nature of the personal data and the risks presented by the processing, the technical, physical and organizational measures necessary to preserve the security of this data and prevent it from being distorted, damaged, made inaccessible or unauthorized third parties have access to it.

ARTS Energy regularly raises awareness among its employees about the protection of personal data and ensures that they comply with current regulations as well as the company’s code of ethics.

ARTS Energy chooses subcontractors or service providers who provide a high level of guarantees regarding the implementation of appropriate technical and organizational measures so that the processing of data meets the requirements of applicable regulations on the protection of personal data.

If ARTS Energy notices an incident with an impact on personal data, the latter ensures, according to the framework imposed by the regulations, to notify it to the CNIL as soon as possible after becoming aware of it and to inform the people concerned.


Rights and complaints

Under the general data protection regulation, you have dedicated rights such as the rights of access, rectification, opposition, limitation, erasure and portability of your personal data. For any request relating to your rights, or in the event of a complaint concerning the use of your personal data, please contact

You also have the right to lodge a complaint with the competent data protection authority.